Terms & Conditions
IMPORTANT LEGAL NOTICE
This page (together with the documents referred to on it) tells you the terms and conditions on which we sell any of the products (Products) listed on our website (www.makswimwear.co.uk) to you. Please read these terms and conditions carefully before ordering any Products from our site.
1. INFORMATION ABOUT US
www.makswimwear.co.uk is a site operated by Mak Swimwear. Our registered company email address is: info@makswimwear.co.uk
2. SERVICE AVAILABILITY
We accept orders from individuals in the UK, and Europe.
3. YOUR STATUS
By placing an order through our site, you warrant that:
You are legally capable of entering into binding contracts;
You are at least 18 years old; and,
You are resident in one of the Serviced Countries.
4. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us ("Contract") will only be formed when We send you the Dispatch Confirmation.
We will not process your order until payment has been received in full in accordance with the provisions of clauses under PRICE AND PAYMENT.
If you make a mistake with your order, you may be able to correct any mistakes made by telephone prior to your order being processed. If your order has already been processed, you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy.
The Contract will relate only to those Products whose dispatch We have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
We are entitled to refuse any order made by you for any reason.
When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
5. CONSUMER RIGHTS
If you are contracting as a consumer, you may cancel a Contract at any time within 14 days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Returns Policy.
6. PRICE AND PAYMENT
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.
Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.
Prices are subject to change without notice but changes will not affect orders which We have already accepted.
Our site contains a large number of products, and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing.
Payment for all Products must be by credit or debit card. We accept payment with PayPal, VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO and ELECTRON.
The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Only one promotion code can be used per order.
7. REFUNDS POLICY
Once your return is received and inspected, we will email you via the email address used when placing your order. We will notify you of the approval or rejection status of your refund.
If approved, we will process your refund within 14 days to the original payment method used. Orders paid for by gift card, will be refunded to a new gift card which will be emailed to you.
Where an item is returned outside of the 14 day return window, at our discretion we will issue a refund in the form of a gift card only.
Please note: We will only issue a refund after successfully receiving your goods. No refunds will be issued for items not returned to us. We are not responsible for delays with returning items nor the mis-delivery of goods returning to us. These issues are unfortunately outside of our control, and we are not to be held responsible.
We will not refund any delivery charges in the case of returned items. You will only be reimbursed the original delivery charge where you exercise your statutory right to cancel or to reject faulty goods as described below. We will only pay the return costs and subsequent re-delivery costs (if applicable) if the return is as a result of our error, or the goods are faulty or misdescribed.
8. DAMAGED OR MISSING ITEMS
Upon receipt of your order, you are required to physically inspect the package(s) received before opening. Any damages should be reported to us within 5 working days of receiving the goods. Evidence is required when submitting a claim for damage. Please ensure you sign for the goods as damaged or take photographic evidence of the damaged package(s) before opening and disposing of the shipping packaging. Claims for damage cannot be upheld without this evidence.
Contact our customer service team for assistance with damaged or missing items, by email to info@makswimwear.co.uk or by phone on 01772 493 549.
9. LAW AND JURISDICTION
These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.