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Delivery Information


Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 14 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances. 

All products purchased from the website are made in accordance with a shipment contract. This means that the risk of loss for such products will pass to you when we deliver your product(s) to the address you supplied. You will be responsible for the product(s) once they are in your physical possession or once they have been delivered in accordance with the delivery instructions. 

It is your responsibility to ensure the shipping address provided when placing your order is correct. 

If your order is returned undelivered, we will refund you the total cost of goods returned. We will not refund any shipping costs for undelivered goods. 


Orders are dispatched from our warehouse Monday to Friday 09.00 to 15.00 UK time. We aim to dispatch within 24 working hours of receiving your order, however during busier periods expedited and next day delivery orders will be processed and dispatched with priority. 

Any orders received after 15:00, or at any time on a weekend, will not be dispatched the same day and will likely be processed the following business day. 


Transit and delivery times are only an indication of service as provided by the carriers themselves and cannot be regarded as a guarantee of service. The first working day begins the day after dispatch. 


All posted UK orders will be subject to the following postage costing structure. 

Delivery Method 


Transit Times 


Royal Mail 


3 to 5 working days 


Royal Mail 


1 to 3 working days 

Next Day* 

Royal Mail or DPD 



Next working day 

(When placed before 3pm) 

Next Day Saturday* 



Next Saturday 

(When placed before Thursday 3pm) 

* Next Day and Next Day Saturday services are not guaranteed for deliveries to Northern Ireland.